Refund Policy for NorthFace Outfit
At Air Kicks, we want you to be fully satisfied with your purchase. Our refund policy is designed to provide you with a straightforward and fair refund experience.
- Refund for Dissatisfaction
If you are not entirely satisfied with your purchase from Air Kicks, we accept returns within 14 days of receiving your order. Here's how it works:
Returned products must be in perfect condition, unworn, and in their original packaging.
Please contact us at contact@northface-outfit.com to initiate the return process. We will provide you with detailed instructions.
Once we receive the returned product and verify its condition, we will proceed with a full refund of the total purchase amount, including the initial shipping fees, within 14 days of receiving the return.
- Refund for Quality Issues
At Air Kicks, we are committed to providing high-quality products. If you encounter a quality issue with your purchase, we are here to assist you. Here's what you need to know:
Please contact us at contact@northface-outfit.com to report the quality issue and provide us with details.
We will assess the issue and, if necessary, arrange for the return of the defective product at our expense.
Once we receive the defective product and verify the quality issue, we will proceed with a full refund of the purchase amount, including shipping fees.
- Tracking Your Refund
We will keep you informed at every step of the refund process. You will receive an email confirmation as soon as your refund has been processed.
- Changes to the Refund Policy
We reserve the right to update our refund policy at any time to reflect our customers' needs and fair business practices. Any changes will be posted on our website with the date of the last update.
At NorthFace Outfit, we are committed to offering you quality products and excellent customer service. If you have any questions or concerns regarding our refund policy, please feel free to contact us.
For any questions or inquiries regarding our refund policy, please contact us at: contact@northface-outfit.com.
